Privacy Policy

1. Introduction

At Design ID, your privacy is of utmost importance to me. This Privacy Policy explains how I collect, use, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth). By using my website or services, you agree to the terms outlined in this policy.

2. Information I collect

I may collect personal information when you use my website, request a quote, or interact with my forms. This information may include, but is not limited to:

• Name
• Email address
• Phone number
• Company details
• Project information
• Payment details (for service or product purchases)

3. How I use your information

The personal information I collect is used for the following purposes:

• To provide web design services and solutions.
• To communicate with you regarding your project, requests, or inquiries.
• To process payments and manage your account.
• To send you important updates, newsletters, or promotional material (if you have opted in).
• To comply with legal obligations and for the administration of my business.

4. How I protect your information

I am committed to ensuring that your information is secure. I use a combination of physical, electronic, and managerial procedures to protect the personal data I collect from unauthorised access, disclosure, or loss. These include:

• SSL encryption for secure communication over the internet.
• Secure servers and data storage facilities.
• Access controls and user authentication protocols.

5. Handling of forms

If you fill out any forms on my website (e.g., quote requests, contact forms), the data you provide is securely stored and only accessible by relevant personnel involved in your project. I do not share your data with third parties without your consent, except when required by law or as necessary for the completion of services (such as payment processors).

6. Data retention

I will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, I will take reasonable steps to delete it or anonymise it.

7. Third-party services

I may use third-party services (such as payment gateways, email service providers, and analytics platforms) to assist in delivering my services. These third parties may have access to your data, but they are only permitted to use it for the purposes outlined by me and in accordance with their own privacy policies.

8. Cookies and tracking

I may use cookies and other tracking technologies to enhance your experience on my website. These tools help me track website usage patterns, improve my site’s functionality, and provide targeted marketing. You can control cookie settings in your browser; however, disabling cookies may impact some features of the site.

9. Your rights and access

You have the right to request access to the personal information I hold about you, as well as the ability to correct any inaccurate information. If you wish to access or update your data, please contact me via the details below.

10. Changes to this privacy policy

I may update this Privacy Policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. I will notify you of any significant changes by posting the new Privacy Policy on my website with an updated revision date.

11. Contact me

If you have any questions or concerns about this Privacy Policy or how I handle your personal data, please contact me at:

Design ID
Website: https://www.designid.com.au
Email: hello@designid.com.au
Phone: 0415 542 592
Address: 1a Brooke Street Hobart TAS 7000